bajebd Terms and Conditions

bajebd ("we", "our", "platform") is an online entertainment platform in Bangladesh that provides casino gaming, sports betting and live dealer game services. These terms form a legal agreement between bajebd and its users ("you", "user").

By registering on the platform, creating an account, or using any service, you are considered to have read, understood and accepted these terms. If you do not agree with any part of these terms, please do not use the platform.

These terms may change from time to time. Continuing to use the platform after any change means you are considered to have agreed to the revised terms. We will try to notify users in advance of important changes.

To use services on bajebd, you must create a personal account. All information provided at the time of registration must be accurate, complete and kept up to date.

2.1 Registration Requirements

• Each person may create only one account. Multiple accounts in the same person's name are strictly prohibited.
• You must provide your correct name, date of birth, mobile number and contact details during registration.
• An account may only be used by the registered owner — allowing a third party to use it is not permitted.
• The platform will automatically detect any attempt to create multiple accounts from the same device, IP address or payment method.

2.2 Identity Verification (KYC)

We reserve the right to verify your identity at any time. Before a withdrawal request or when a certain amount is exceeded, you may be required to submit identity documents (a copy of your national ID or passport). Some services may be restricted until verification is complete.

bajebd is for persons aged 21 or older only. Minors may not use this platform. By creating an account you confirm that you are at least 21 years of age.

If we suspect that a user is a minor, we may immediately suspend that account and request the necessary verification. Any winnings obtained through a false declaration of age will be forfeited.

It is entirely your responsibility to keep your account password and login details secure. Any unauthorized access to your account or suspicious activity should be reported to our support team immediately.

• Never share your login details with any third party.
• Use a strong password and change it regularly.
• Always log out after logging in on a public or shared device.
• You are responsible for all activity conducted from your account.

bajebd provides deposit and withdrawal facilities through Bangladesh's leading mobile banking services — bKash, Nagad, Rocket and bank transfer.

5.1 Deposit Rules

• Minimum deposit amount: ৳100 for each method.
• Deposits must be made only from your own payment account — third-party payments are not accepted.
• Deposits will generally be credited to your bajebd account instantly.
• If there is a delay due to the payment method, please wait up to 30 minutes or contact support.

5.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: between 15 minutes and 2 hours.
• Withdrawals can only be made to the same payment method and account used for the deposit.
• Withdrawals may be restricted until the wagering requirements of an active bonus are met.
• Large withdrawals may be delayed if identity verification is pending.

bajebd offers various bonuses and promotional offers. Each bonus has specific terms that should be read carefully before accepting a bonus.

6.1 Welcome Bonus

New members will receive a 100% match bonus on their first deposit, up to ৳5,000. For example: a deposit of ৳1,000 will earn a bonus of ৳1,000, giving a total balance of ৳2,000.

6.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 20 times (20x).
• The combined amount of the bonus and deposit must be wagered 20 times before a withdrawal can be made.
• Certain games may contribute less or more towards wagering — see the details of each offer.
• The wagering requirement must be met within 30 days from the date the bonus is issued.

6.3 General Bonus Policy

• The benefit of a bonus offer may be claimed only once per person, household, address, device or IP address.
• If a bonus is used in a fraudulent or unusual betting pattern, the bonus will be cancelled.
• bajebd reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to collect bonuses using multiple accounts will result in account closure.

The bajebd platform offers various gaming services including slots, live casino and sports betting. These terms apply to all games and betting activities.

7.1 Betting Limits

• Each game has its own minimum and maximum bet limits, which are clearly displayed in the game interface.
• bajebd reserves the right to set individual betting limits for specific users.
• We reserve the right to void bets placed on incorrect odds or amounts displayed due to a technical error.

7.2 Technical Issues

If a connection is lost or a technical error occurs during a game, the game result will be determined according to the data stored on the server. bajebd's liability for any loss due to a technical issue is limited.

The following activities are strictly prohibited and will result in account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Opening an account with false or fabricated information.
• Bonus fraud — coordinated or opposing bets placed with the intent to abuse bonuses.
• Using software, bots, scripts or other automated tools.
• Attempting to exploit technical vulnerabilities or errors in the platform.
• Money laundering or processing funds from illegal sources through the platform.
• Harassing, intimidating or disrespecting other users or staff.
• Using a third-party payment account or credit card.

bajebd is firmly committed to responsible gaming. We believe gaming is an entertainment activity and should not be a cause of financial or mental distress.

• You can set deposit limits, betting limits and session time limits on your account.
• If needed, you can choose to temporarily or permanently exclude yourself from the platform.
• If you feel you have a gaming problem, contact our 24/7 support team.

For more information, see our Responsible Gaming page.

In the event of any dispute or complaint, please first contact our support team. We will try to resolve the issue within a reasonable time.

10.1 Complaints Process

1. Submit a complaint via live chat or by email at [email protected].
2. Include your account ID, date and full details with the complaint.
3. We aim to provide an initial response within 72 hours.
4. In complex cases, additional time may be needed for investigation.

10.2 Disputes Regarding Game Results

Game results are determined by server log data and will be considered final. If a technical error is proven and the error was on our side, we will consider appropriate compensation.

bajebd reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these terms.
• Fraudulent activity or if the security of the account is compromised.
• Providing false information during identity verification.
• If suspicious money laundering activity is detected.
• To comply with directions from law enforcement agencies.

You may appeal against a decision to close your account. For the return of legitimate funds, we will process within a reasonable time, though funds may be temporarily held during an investigation.

bajebd provides its services on an "as is" basis and makes no guarantee of uninterrupted or error-free service. bajebd is not liable for the following:

• Disruptions caused by internet connectivity or third-party services.
• Issues with the user's own device or software.
• Unexpected technical failures or cyberattacks.
• Financial losses resulting from the user's own decisions.
• Force majeure events such as natural disasters or government restrictions.

In no circumstance will bajebd's total liability exceed the value of the transaction in question.

bajebd reserves the right to modify these terms and conditions at any time. For significant changes, we will notify users by sending a message to their account or by posting a notice on the website.

Updated terms will take effect from the date they are published. Continued use of the platform after any changes means you have accepted the updated terms. We recommend that you visit this page regularly.

If you have any questions about these terms and conditions or need assistance, please contact our support team:

• 24/7 Live Chat Support in Bengali
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day to assist you in Bengali. Contact us at any time that is convenient for you.